FAQ
FAQ
Straight answers to the questions teams ask most.
General FAQThe most common questions about accounts, workspaces, teams, and how the pieces of Hark fit together.Support and inbox FAQQuestions about conversations, channels, support modes, live chat, and SLA.Flows and AI FAQQuestions about chat flows, the bot, AI configuration, and the copilot.Widget and portal FAQQuestions about installing and customizing the chat widget and exposing the customer portal.Administration and security FAQQuestions about roles, permissions, data isolation, and who can configure what.